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Privacy Policy


           –  Information Collection and Use

URBANE CAFE is the sole owner of the information collected on this site.  We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement.  URBANE CAFE collects information from our users at several different points on our website.

URBANE CAFE’s policy is to respect and protect the privacy of our users.  This policy statement describes how and when we collect, use and share your information across our websites, SMS, APIs, email notifications, applications, buttons, widgets, ads, and commerce services, and the like that link to this Policy.

URBANE CAFE will not disclose your personal information to third parties without your consent.  URBANE CAFE may disclose user information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) URBANE CAFE’s rights or property, other users or customers, or anyone else that could be harmed by such activities.  URBANE CAFE may disclose user information when we believe in good faith that the law requires it.

URBANE CAFE may share aggregate information about our users and customers with advertisers, business partners, sponsors and other third parties.  For example, we may say URBANE CAFE’s customer base is “x” percent females and “y”” percent males.  This data may be used to customize URBANE CAFE content and advertising to deliver a better experience for our users and customers.

There are cases where URBANE CAFE may ask you for personal information such as your name, email address, and birth date.  For example, we request personal information when you register an account to purchase URBANE CAFE products, for online shopping or transactions, or for services that require registration or subscription.  URBANE CAFE needs to collect this information for tracking/verifying compliance with URBANE CAFE policies as well as federal, state and local laws and/or for editorial and solicitation feedback purposes.

In case you change your mind or some personal information may change (such as your zip code), we will endeavor to provide a way to correct, update or remove the personal data you give us.  You can do this by contacting our Customer Support personnel at [email protected].

Please keep in mind that whenever you offer personal information online, it can be collected and used by people you do not know.  While URBANE CAFE strives to protect each user’s personal information and privacy, we cannot guarantee the security of any information you disclose online and you do so at your own risk.

URBANE CAFE’s policy does not extend to anything that is inherent in the operation of the Internet, and therefore beyond URBANE CAFE’s control, and is not to be applied in any manner contrary to applicable law or governmental regulation.

  • Commerce Services

You may provide your payment information, including your credit or debit card number, card expiration date, CVV code, and billing address (collectively, “Payment Information”), along with your shipping address, to complete a commerce transaction through our online ordering system.  To facilitate future purchases, we may store your Payment Information (excluding CVV code) and shipping address, which you can remove from your account at any time.  We consider your Payment Information and shipping address private and do not make such information public. To facilitate order fulfillment, we collect and store information created by your purchases made through our online ordering system. Transaction data from such sales may include the merchant’s name and the date, time, and amount of the transaction.

  • Opting-Out

Our site provides users the opportunity to opt-out of receiving communications from us and our partners at the point where we request information about the visitor.

Information provided at the time of Registration or submission from a guest who is 13 years of age or over may be used for marketing and promotional purposes by URBANE CAFE and our affiliates or companies that have been prescreened by URBANE CAFE.  If a user objects to such use for any reason, he/she may stop that use — either by e-mail request to [email protected] or by modifying his/her member information online.

Information provided when purchasing products from of our online store may be used for marketing and promotional purposes and is subject to the opt-out processes described on, or linked to, each order form.

            –  Submissions

URBANE CAFE is pleased to hear from its customers and welcomes your comments regarding URBANE CAFE products, including URBANE CAFE’s online services.  Unfortunately, however, URBANE CAFE’s company policy does not allow it to accept or consider creative ideas, suggestions, or materials other than those it has specifically requested.  We hope you will understand that it is the intent of this policy to avoid the possibility of future misunderstandings when projects developed by URBANE CAFE’s professional staff might seem to others to be similar to their own creative work.  While we do value your feedback on our services and products, we request that you be specific in your comments on those services and products, and not submit any creative ideas, suggestions, or materials which you believe are proprietary.

Should any viewer of a document on this website respond to URBANE CAFE with information including feedback data, such as questions, comments, suggestions, or the like regarding the site, or the content of any item, such information shall be deemed to be non-confidential and URBANE CAFE shall have no obligation of any kind with respect to such information.  In addition, URBANE CAFE shall be free to reproduce, use, disclose, display, exhibit, transmit, perform, create derivative works, and distribute the information to others without limitation, and to authorize others to do the same.  Further, URBANE CAFE shall be free to use any ideas, concepts, know-how or techniques contained in such information for any purpose whatsoever, including, but not limited to, developing, manufacturing and marketing products and other items incorporating such information.  Without limitation of the foregoing, URBANE CAFE shall exclusively own all now known or hereafter existing rights to any submissions of every kind and nature throughout the universe and shall be entitled to unrestricted use of any submissions for any purpose whatsoever, commercial or otherwise, without compensation to the provider of such submissions.  This paragraph is not intended to apply to any personal information about you (such as name, mailing address and e-mail address), the use of which will be governed by URBANE CAFE’s Privacy Statement.

In consideration of URBANE CAFE’s continuing efforts to enhance and improve these products and to respond to feedback from users, you agree to transfer such ideas, concepts, know-how and techniques to URBANE CAFE without any compensation.  You agree to execute any and all documents that URBANE CAFE may reasonably request in connection with confirming URBANE CAFE’s ownership of and unlimited right to use such ideas, concepts, know-how and techniques.

You are solely responsible for the content of any comments you make.  You agree that no comments submitted by you to this website will: (i) violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary rights; (ii) be or contain libelous or otherwise unlawful, abusive, or obscene material or constitute the misappropriation of the trade secrets of any third party; and (iii) disparage the products or services of any third party.  You agree not to submit any personal information (other than your email address or user name) through email sent to other users or messages posted on this site by you.

            –  E-mail

By allowing you to send email to us, we are not attempting to collect any personal information about you.  We will only use any personal information (such as name, mailing address and e-mail address) contained in your email to respond to your specific inquiry or comments in the e-mail.  Though we may retain your e-mail for a period of time, we will not use any personal information contained in your e-mail for any purpose other than responding to your specific inquiry or comments.

            –  Promotions

To participate in our promotions, if any, you may be asked to provide an email address or screen name, so that we can let you know if you won a prize.  For such URBANE CAFE promotions, we may request your name and home address in order to send you products or information by regular mail.  Persons under 13 years of age may not participate in any promotions offered by URBANE CAFE.

            –  Review, update and removal of personal information

If you have registered with our site, you may at any time review and/or update the contact information we have for you or inform us that you want us to remove your information from our database by contacting us at [email protected].  Please be sure to include in your message the email address you used to register so that we can verify your request.

            –  Forums

“Forum” means a chat area, bulletin board, or e-mail function that may be offered as part of the URBANE CAFE site.  You shall not upload to, distribute through, or otherwise publish through any content that is libelous, defamatory, obscene, pornographic, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable that would constitute or encourage a criminal offense, violate the rights of any party, or otherwise give rise to liability or violates any law.

The Forums shall be used only in a noncommercial manner.  You shall not, without our express approval, distribute or otherwise publish any material containing any solicitation of funds, promotion, advertising, or solicitation for goods or services.  You specifically acknowledge that soliciting other guests to join or become members of any commercial online service or other organization is expressly prohibited.

It is our policy to respect the privacy of all our guests.  Therefore, in addition to the privacy of Registration data (see our Privacy Policy) we will not monitor, edit, or disclose the contents of a guest’s e-mail unless required in the course of normal maintenance of and its systems or unless required to do so by law or in the good-faith belief that such action is necessary to: (1) comply with the law or comply with legal process served on URBANE CAFE; (2) protect and defend the rights or property of URBANE CAFE; or (3) act in an emergency to protect the personal safety of our guests or the public.  Guests shall remain solely responsible for the content of their messages.

            –  “Do Not Track” Signals

We do not respond to Web browser “Do Not Track” signals at this time. To prevent us or third parties from tracking, you can access your browser settings and disable or delete your cookies.

            –  Personal Information About Children

 We do not knowingly collect or maintain personal information about children under the age of 13 unless the personal information is provided by a parent, legal guardian or authorized adult. Our websites are not intended for children under 13. Visit the Federal Trade Commission website for more information on the Children’s Online Privacy Protection Act (COPPA). URBANE CAFE does not sell the personal information of minors under 16 years of age.

            –  Notice to California Residents


You have the right, subject to certain exceptions defined in the California Consumer Protection Act “CCPA” and other applicable laws and regulations, to request that companies disclose certain information to you about their collection and use of your personal information over the past 12 months. This right of access includes information about:

  • The categories of personal information we collected about you.
  • The categories of sources for the personal information we collected about you.
  • Our business or commercial purpose for collecting that personal information.
  • The categories of third parties with whom we share that personal information.
  • The categories of personal information that each recipient received.
  • The specific pieces of personal information we collected about you.


You have the right, subject to certain exceptions defined in the CCPA and other applicable laws and regulations, to request that a company delete any of your personal information that it has collected from you and retained, subject to certain exceptions.


To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by either:

Note if you are viewing this information offline please visit our online privacy or call the number above to complete your request.

The verifiable consumer request must:

  • Provide sufficient information that allows us to verify, to a reasonably high degree of certainty, that you are the person about whom we collected personal information. This may include requesting that you provide us with at least two or more pieces of personal information to match against personal information about you that we may or may not maintain and which we have determined to be reliable for the purpose of verification.
  • Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request. You may only make a verifiable consumer request for access or data portability twice within a 12-month period.


You have the right, subject to certain exceptions defined in the CCPA and other applicable laws and regulations, to request that companies stop selling your personal information and refrain from doing so in the future. You may exercise this right by:

Note if you are viewing this information offline please visit our online privacy or call the number above to complete your request.

Urbane Cafe may deny a Do Not Sell Request if it has a good-faith, reasonable, and documented belief that the Request is fraudulent.


Only you, or a person you have designated in writing as your authorized agent, or who is registered with the California Secretary of State to act on your behalf, or to whom you have provided power of attorney pursuant to California Probate Code sections 4000 to 4465, (“Authorized Agent”), may make a verifiable consumer request or do not sell request related to your personal information. You may also make a verifiable consumer request or do not sell request on behalf of your minor child.

If you wish to have an Authorized Agent make a request on your behalf, they will need to provide us with sufficient written proof that you have designated them as your Authorized Agent and we will still require you to provide sufficient information to allow us to reasonably verify that you are the person about whom we collected personal information.


You have the right not to receive discriminatory treatment for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:

  • Deny you services.
  • Charge you different prices or rates for services, including through granting discounts or other benefits, or imposing penalties.
  • Provide you a different level or quality of services.
  • Suggest that you may receive a different price or rate for services or a different level or quality of services.

However, we may offer you certain financial incentives permitted by the CCPA that can result in different prices, rates, or quality levels. Any CCPA-permitted financial incentive we offer will reasonably relate to your personal information’s value and contain written terms that describe the program’s material aspects. Participation in a financial incentive program requires your prior opt in consent, which you may revoke at any time.

Notice to Nevada Residents

Nevada residents have the right to submit a verified request directing us not to sell their personal information. If you are a Nevada resident, and would like to submit such a request, please send your request to [email protected].

9.  Use of IP Address

An IP address is a unique string of numbers separated by periods that identifies each computer using the Internet Protocol to communicate over a network that is automatically assigned to your computer whenever you are surfing the Web.  Web servers can automatically identify your computer by its IP address.

URBANE CAFE may collect IP addresses for the purposes of system administration, to report aggregate information for marketing purposes, and to audit the use of our site.  When guests request pages from URBANE CAFE sites, our servers log the guests’ IP addresses.  We do not normally link IP addresses to anything personally identifiable, which means that a user’s session will be logged, but the user remains anonymous to us.  We can and will use IP addresses to identify a user when we feel it is necessary to enforce compliance with our house rules or terms of service or to protect our service, site, customers or others.

Some services offered within the URBANE CAFE site, such as certain message boards, may display IP addresses along with the message poster’s name and message.  Please review each service prior to use and only uses those that disclose information you are comfortable sharing.

10.  Use of Cookies

Like many websites, we use cookies and similar technologies to collect additional website usage data and to improve the goods and services we offer.  What are cookies?  A cookie is a small data file that is transferred to your computer or mobile device. We may use both session cookies and persistent cookies to better understand how you interact with our website, to monitor aggregate usage by our users and web traffic routing on our website, and to customize and improve our goods and services.  Although most web browsers automatically accept cookies, some browsers’ settings can be modified to decline cookies or alert you when a website is attempting to place a cookie on your computer. However, some Services may not function properly if you disable cookies.  Cookies make web surfing easier for you by saving your preferences while you are at our site.  We never save passwords or credit card information in cookies.  The use of cookies is an industry standard – you will find them at most major websites.

By showing how and when guests use a site, cookies help us see which areas of are popular and which are not.  Many improvements and updates to the site are based on such data as total number of visitors and pages viewed.  This information is most easily tracked with cookies.  We use the information from cookies to provide services better tailored to our users needs.

URBANE CAFE has two primary uses for its cookies.  We use them to specify unique preferences.  For example, users can specify keywords across several categories.  This way you do not have to tell us more than once about the kinds of information you want to see.  We also use cookies to track user trends and patterns.  This helps us better understand and improve areas of the website that our users find valuable.  While both of these activities depend on the use of a “cookie,” visitors to the URBANE CAFE site always have the option of disabling cookies via their browser preferences. 

Most browsers are initially set up to accept cookies.  You can reset your browser to refuse all cookies or indicate when a cookie is being sent.  However, note that some parts of the service will not function properly or may be considerably slower if you refuse cookies.  For example, without cookies, you will not be able to set personalized preferences or you may have difficulty completing shopping transactions or entering contests.

You may occasionally get cookies from third parties.  URBANE CAFE does not control these cookies.  The use of advertising cookies sent by third-party servers is typical in the Internet industry.

11.  Links to Other websites

Users should be aware that when you go to, you may be able to link to other sites that are beyond our control.  There are links to other sites from pages that take you outside our service.  For example, if you “click” on a banner advertisement, the “click” removes you from the URBANE CAFE site.  This includes links from advertisers, sponsors and partners that may use URBANE CAFE’s logo as part of a co-branding agreement.  These other sites may send their own cookies to users, collect data, or solicit personal information.

URBANE CAFE makes no representation whatsoever regarding the content of any other websites that you may access from this site.  When you access a non-URBANE CAFE website, please understand that it is independent from URBANE CAFE and that URBANE CAFE has no control over the content on that website.  A link to a non-URBANE CAFE website does not mean that URBANE CAFE endorses or accepts any responsibility for the content or use of such website.  Because some sites employ automated search results or otherwise link you to sites containing information that may be deemed inappropriate or offensive, URBANE CAFE cannot be held responsible for the accuracy, copyright compliance, legality, or decency of material contained in third-party sites, and you hereby irrevocably waive any claim against us with respect to such sites. cannot ensure that you will be satisfied with any products or services that you purchase from a third-party site that links to or from since they are owned and operated by independent retailers. does not make any representations or warranties as to the security of any information (including, without limitation, credit card and other personal information) you might be requested to give any third party, and you hereby irrevocably waive any claim against us with respect to such sites.  We strongly encourage you to make whatever investigation you feel necessary or appropriate before proceeding with any online or offline transaction with any of these third parties.

12.  Security of Transmitted Information

The importance of security for all personally identifiable information associated with our guests is of utmost concern to us.  We exercise great care in providing secure transmission of your information from your PC to our servers.  Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure.  As a result, while we strive to protect your personal information, URBANE CAFE cannot ensure or warrant the security of any information you transmit to us or from our online products or services, and you do so at your own risk.  Once we receive your transmission, we make our best effort to ensure its security on our systems.  When credit card information is transmitted we try to use up to date industry standards, such as SSL (secure socket layer) encryption.  Ultimately, however, you are responsible for maintaining the secrecy of any passwords and any account information.

13.  Notification of Changes

If we decide to change our privacy policy, we will post those changes on this privacy page so our users are always aware of what information we collect, how we use it, and under which circumstances, if any, we disclose such information.  We will use information in accordance with the privacy policy under which the information was collected.

14.  Your Acceptance of These Terms

By using this site, you signify your assent to the URBANE CAFE Privacy Policy.  If you do not agree to this policy, please do not use our site.  Your continued use of the URBANE CAFE site following the posting of changes to these terms will mean you accept those changes.

15.  Termination

This Agreement is effective unless and until terminated by either you or URBANE CAFE.  You may terminate this Agreement at any time.  URBANE CAFE may terminate this Agreement at any time and without notice, and accordingly deny you access to this website, in URBANE CAFE’s sole discretion for any reason, including your failure to comply with any term or provision of this Agreement.  Upon any termination of this Agreement by either you or URBANE CAFE, you must promptly destroy all materials downloaded or otherwise obtained from this website, as well as all copies of such materials, whether made under the terms of this Agreement or otherwise.

16.  Third Party Advertisers

A number of other companies may supply content to the URBANE CAFE site and may make offers available to you.  You deal with and enter into transactions with advertisers on or suppliers of content to the URBANE CAFE website at your own risk. While the URBANE CAFE trademark may appear on pages available via the links to let you know that you are still within URBANE CAFE, we are not a party to any such transactions and are not liable for any claims or damages that may result from them.

17.  Notices

Notices to you may be made via email, regular mail, notices posted on the URBANE CAFE website, or via changes to this Agreement from time to time.

18.  Governing Law and Jurisdiction

Unless otherwise specified, this site is presented solely for the purpose of promoting products available in the United States and its territories, possessions, and protectorates.  URBANE CAFE makes no representation that materials in the site are appropriate or available for use in other locations.  Those who choose to access this site from other locations do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable.

This website (excluding linked sites) is controlled by URBANE CAFE from its offices within the county of Ventura, state of California, United States of America.  By accessing this website, you and URBANE CAFE agree that all matters relating to your access to, or use of, this website shall be governed by the statutes and laws of the state of California, without regard to the conflicts of laws principles thereof.  You and URBANE CAFE also agree and hereby submit to the exclusive personal jurisdiction and venue of the Superior Court of Ventura County and the United States District Court for the Central District of California with respect to such matters.  URBANE CAFE makes no representation that materials on this website are appropriate or available for use in other locations, and accessing them from territories where their contents are illegal is prohibited.  Those who choose to access this site from other locations do so on their own initiative and are responsible for compliance with local laws.

If any provision of these terms shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these terms and shall not affect the validity and enforceability of any remaining provisions.

This is the entire agreement between us relating to the subject matter herein and shall not be modified except in writing, signed by both parties.

Changes to this Notice

This Notice is effective January 1, 2020. We reserve the right to modify this Notice at any time for any reason at our discretion. Any change to this Notice will be posted on our Sites and your continued use of such Site shall be deemed your acceptance of any modified terms.

Urbane Cafe Operations, LLC
78 N. Ash St.
Ventura, CA  93001 USA
[email protected]

Copyright © 2020 Urbane Cafe Operations, LLC